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Technical Support Engineer

Technical Support Engineer
Rockport or Gardiner, ME
Camden NationalBank is a full-service community bank that offers an array of consumer andbusiness financial products and services, accompanied by the latest in digitalbanking technology to empower customers to bank the way they want. The Bankprovides personalized service through a network of 60 banking centers, 76 ATMs,and lending offices in New Hampshire and Massachusetts, all complemented by24/7 live phone support. We are dedicated to enriching the lives of people,helping businesses succeed and vitalizing the communities we serve. We offeroutstanding benefits, training and development programs as well as a rewardingculture that encourages a healthy work-life balance.
Position Brief:
Camden NationalBank's growing I.T department has an exciting role for someone passionate abouttechnology and is ready for the next step in their career. The TechnicalSupport Engineer interacts with all lines of business by managing the end userexperience. You will have the opportunity to not only recommend but implementhardware and software across the organization. Technical expertise, great communication,and problem solving skills are key to be successful in this role. If thissounds like you, we highly encourage you to apply!
Responsibilities:
Manage the end userexperience, through the development of a standard PC/Laptop image andconfiguration.
Manage the desktopconfiguration and applications, using tools and documented policy.
Provide help desksupport, including core banking and Microsoft Windows based applications.
Provide new user setups,workstation imaging and replacements.
Maintain PC/Laptophardware lifecycle documentation.
Produce qualitydocumentation for application and solution support.
Support business line applicationswhich may include after hour responsibilities.
Participate in variousaudit functions.
Qualifications:
Bachelor's degree inMIS, Information Technology, or Computer Science related field preferred butnot required.
5+ years of technologyrelated experience.
Experience withenterprise configuration and management tools such as Microsoft SCCM andAltiris.
Experience with PC andLaptop image creation and large scale deployments.
Experience supportingMicrosoft Windows based software applications. Experience with MicrosoftWindows 10 and Office 2016 is required.
Benefits:
Competitive Salaries
Paid Time Off and Holiday Pay
Access to the EmployeeAssistance and Wellness Programs
401(k) Retirement Savings Planwith Company Match
Tuition Reimbursement andCareer Development
Free Checking and SavingsAccounts, Bill Pay and Loan Rate Discounts
Health, Dental and VisionInsurance
Medical and Dependent CareFSAs
Company contribution HSAs
Basic and Supplemental LifeInsurance
Short and Long Term DisabilityInsurance
Training and developmentopportunities
About Camden National Bank:
Camden NationalCorporation (NASDAQ:CAC), founded in 1875 and headquartered in Camden, Maine,is the largest bank holding company in Northern New England with $4.1 billionin assets and nearly 650 employees. Camden National Bank, its subsidiary, is afull-service community bank that offers an array of consumer and businessfinancial products and services, accompanied by the latest in digital bankingtechnology to empower customers to bank the way they want. The Bank providespersonalized service through a network of 60 banking centers, 76 ATMs, andlending offices in New Hampshire and Massachusetts, all complemented by 24/7live phone support. 2017 marks the 8th time Camden National Bank has receivedthe "Lender at Work for Maine" Award from the Finance Authority of Maine.Comprehensive wealth management, investment and financial planning services aredelivered by Camden National Wealth Management. To learn more, visitCamdenNational.com. Member FDIC.
Employment with Camden National is on an at-will basis, meaning employmentis not guaranteed for any specific period of time, and any employmentrelationship established may be terminated by either party at any time, for anyreason, with or without notice. Completion of an employment application is nota contract, express or implied, guaranteeing employment. Camden National Bankis an Equal Opportunity Employer and does not discriminate on the grounds ofrace, color, religion, sex, sexual orientation, including gender identity andgender expression, national origin, citizenship status, age, disability,genetic information or veteran status.



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