Field Investigator - Real Estate Commission
Department of Professional and Financial Regulation - Office of Professional and Occupational Regulation Job Class Code:
0067 Grade:
22 (Professional/Technical) Salary:
$45,801 - $61,443Location:
Gardiner, ME Opening Date:
January 23, 2024 Closing Date:
February 8, 2024 The Office of Professional and Occupational Regulation announces its search for a Field Investigator with the Real Estate Commission.
This is professional services work involving the investigation of complaints and/or allegations involving real estate brokerage activity, and the audit of real estate brokerage offices.
Must be able to identify license law violations and answer inquiries from the public and from licensees.
Responsibilities include interviewing complainants, respondents, and witnesses; gathering facts and information; and preparing written conclusions to resolve complaints and allegations.
Prepares written reports of investigations in order to document cases and provide information and recommendations to the Commission.
Work is performed under limited supervision.
Primary responsibilities include:
Respond to telephone calls and email inquiries in a timly fashion.
Communicate effectively and appropriately with real estate licensees and consumers.
All complaintants contacted by phone or email when investigation initiated Interview all licensees named in complaints during the course of investigations and document the results of those interviews in complaint files.
Maintain investigation file documents in date order.
Ensure copies of all invetigation related email communications and interview notes are included in files.
Prepare investigation reports and recommendations based upon evidence gathered during the course of investigation and documented in the complaint file.
Update investigation time tracking sheets as necessary.
Copy designated brokers on all written communications relative to complaint investigations.
Audit continuing education courses as available.
Assist with Commission meeting preparations and escort attendees as required.
Prepare and present the Director's case in Hearings before the commission members as directed.
Ensure all email communication, computer records, and investigation files are maintained and archived in accordance with state requirements.
Skills or knowledge required:
Knowledge of real estate brokerage practices.
ability to interpret and explain pertinent laws, rules, and regulations.
Ability to evaluate information, arrive at logical conclustions, and make sound recommendations and decisions.
Ability to conduct research and statistical analysis.
Ability to plan, set, and administer program goals and objectives.
Ability to communicate effectively orrally and in writing.
Ability to use applicable computer programs.
Minimum
Qualifications:
A six (6) year combination of education and experience providing paralegal, investigative, mediation, research, and/or analytical skills.
Preference will be given to those applicants with:
Experience as a real estate brokerage licensee.
Contact information:
Questions about this position should be directed to Catherine E.
Pendergast, Director, at email protected or to Jeffrey Hill, Deputy Director, at email protected .
Application Instructions:
Interested applicants need to apply online by selecting the Apply for this opening button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.
In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.
Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one here https:
//www.
maine.
gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.
Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018.
Be sure title of the job you are applying for is included.
Applications cannot be accepted after the posting closing date.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-Dirigo or I lead-as they provide essential services to Mainers every day.
We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance - Rest is essential.
Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3
weeks of vacation leave annually.
Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($10,150.
80-$11,942.
16 annual value), depending on salary.
Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%.
Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($350.
40 annual value).
Retirement Plan - The State of Maine contributes 13.
41% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program.
For more information, visit the Federal Student Aid office.
Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent.
All employees who are welcoming a child-including fathers and adoptive parents-receive four weeks of fully paid parental leave.
Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Maine State Government is an Equal Opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We provide reasonable accommodations to qualified individuals with disabilities upon request.
Recommended Skills Due Diligence Analysis Forecasting Budgeting Mergers And Acquisitions Auditing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3w1135wtpj7jwwdph9', 'ExternalApply-j3w1135wtpj7jwwdph9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
0067 Grade:
22 (Professional/Technical) Salary:
$45,801 - $61,443Location:
Gardiner, ME Opening Date:
January 23, 2024 Closing Date:
February 8, 2024 The Office of Professional and Occupational Regulation announces its search for a Field Investigator with the Real Estate Commission.
This is professional services work involving the investigation of complaints and/or allegations involving real estate brokerage activity, and the audit of real estate brokerage offices.
Must be able to identify license law violations and answer inquiries from the public and from licensees.
Responsibilities include interviewing complainants, respondents, and witnesses; gathering facts and information; and preparing written conclusions to resolve complaints and allegations.
Prepares written reports of investigations in order to document cases and provide information and recommendations to the Commission.
Work is performed under limited supervision.
Primary responsibilities include:
Respond to telephone calls and email inquiries in a timly fashion.
Communicate effectively and appropriately with real estate licensees and consumers.
All complaintants contacted by phone or email when investigation initiated Interview all licensees named in complaints during the course of investigations and document the results of those interviews in complaint files.
Maintain investigation file documents in date order.
Ensure copies of all invetigation related email communications and interview notes are included in files.
Prepare investigation reports and recommendations based upon evidence gathered during the course of investigation and documented in the complaint file.
Update investigation time tracking sheets as necessary.
Copy designated brokers on all written communications relative to complaint investigations.
Audit continuing education courses as available.
Assist with Commission meeting preparations and escort attendees as required.
Prepare and present the Director's case in Hearings before the commission members as directed.
Ensure all email communication, computer records, and investigation files are maintained and archived in accordance with state requirements.
Skills or knowledge required:
Knowledge of real estate brokerage practices.
ability to interpret and explain pertinent laws, rules, and regulations.
Ability to evaluate information, arrive at logical conclustions, and make sound recommendations and decisions.
Ability to conduct research and statistical analysis.
Ability to plan, set, and administer program goals and objectives.
Ability to communicate effectively orrally and in writing.
Ability to use applicable computer programs.
Minimum
Qualifications:
A six (6) year combination of education and experience providing paralegal, investigative, mediation, research, and/or analytical skills.
Preference will be given to those applicants with:
Experience as a real estate brokerage licensee.
Contact information:
Questions about this position should be directed to Catherine E.
Pendergast, Director, at email protected or to Jeffrey Hill, Deputy Director, at email protected .
Application Instructions:
Interested applicants need to apply online by selecting the Apply for this opening button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.
In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.
Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one here https:
//www.
maine.
gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.
Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018.
Be sure title of the job you are applying for is included.
Applications cannot be accepted after the posting closing date.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-Dirigo or I lead-as they provide essential services to Mainers every day.
We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance - Rest is essential.
Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3
weeks of vacation leave annually.
Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($10,150.
80-$11,942.
16 annual value), depending on salary.
Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%.
Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($350.
40 annual value).
Retirement Plan - The State of Maine contributes 13.
41% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program.
For more information, visit the Federal Student Aid office.
Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent.
All employees who are welcoming a child-including fathers and adoptive parents-receive four weeks of fully paid parental leave.
Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Maine State Government is an Equal Opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We provide reasonable accommodations to qualified individuals with disabilities upon request.
Recommended Skills Due Diligence Analysis Forecasting Budgeting Mergers And Acquisitions Auditing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3w1135wtpj7jwwdph9', 'ExternalApply-j3w1135wtpj7jwwdph9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
